About

About iTech Resource

iTech Resource was founded in 2005 to provide reliable, plain-language IT support for home users, small businesses, and nonprofit organizations. From the beginning, our focus has been on practical solutions, honest advice, and helping people feel confident using their technology, not overwhelmed by it.

Over the years, our work expanded beyond on-site IT support into website development and ongoing web maintenance. We’ve built and maintained WordPress and e-commerce websites for a range of clients, with an emphasis on clean design, mobile responsiveness, performance, and long term maintainability.

Between 2012 and 2025, our services were delivered in a full-time, in-house capacity for a growing e-commerce business. During that time, our work included building responsive templates and themes, creating product and landing pages, auditing site performance and SEO, and supporting analytics and conversion goals. We also worked closely with marketing teams to maintain visual consistency and deploy online brand updates across platforms. Alongside web development, we managed hosting environments, virtual servers, domains, DNS, and provided office IT support.

Today, iTech Resource brings that same depth of experience back to independent clients. We offer both IT support and web services that are practical, approachable, and tailored to real-world needs. Whether it’s fixing a frustrating tech problem, setting up reliable systems, or maintaining a website that just works, our goal is to be a dependable technical partner you can trust.

Why Choose iTech Resource

We focus on dependable, practical technology support and no upselling. With over 20 years of experience supporting individuals and small organizations, we understand how important it is for technology to simply work, and to be easy to maintain.

We take the time to explain options clearly, recommend only what’s needed, and build systems that are stable, secure, and well-documented. Whether you need occasional help or ongoing support, you’ll work with someone who knows your setup and treats your technology like it matters, because it does.

Martin Corbin
Founder, iTech Resource

Frequently Asked Questions

Who do you work with?

We support home users, small businesses, nonprofits, and community organizations — especially those without in-house IT staff who want clear, practical help.

Do you offer on-site support or only remote help?

Both. Many issues can be resolved remotely, but we also provide on-site support when hands-on work is needed, such as hardware setup, networking, or troubleshooting.

Do you support both Mac and Windows computers?

Yes. We work with macOS and Windows systems, along with common software, printers, networks, and cloud services used in homes and small offices.

How quickly can you respond?

Response time depends on availability and urgency, but we aim to respond promptly and set clear expectations. Ongoing support clients typically receive faster turnaround.

How does pricing work?

Services are billed either hourly or at a flat rate, depending on the scope of work. We’re upfront about costs and always explain options before starting.

Do you offer ongoing IT support?

Yes. We provide ongoing support for small teams and organizations that want a reliable go-to resource without hiring full-time IT staff.

What areas do you serve?

On-site support is available locally, while remote support is available more broadly. If you’re unsure whether we serve your area, just reach out.

Do you offer discounts?

Yes. Discounts may be available for:

• Senior citizens
• Students
• Nonprofits
• Repeat customers

Just ask, we’re flexible.